Walk-in: Aras 1, Kaunter bersepadu, MPSJ. Please insist on a complaint reference number once you have made your complaint.

Hotline: 03-80247700. 24 hours. Please insist on a complaint reference number once you have made your complaint.

MPSJ Online Public Complaints System: known as  iResponz

Website: http://www.mpsj.gov.my
The best / most recommended way to lodge a complaint

E-mail: mpsj@mpsj.gov.my If you don't receive a reply within 2 working days, please re-send the email or use the website. Insist on a reference number

Mailing address:
Majlis Perbandaran Subang Jaya
Persiaran Perpaduan, USJ 5
47610 Subang Jaya
Selangor Darul Ehsan
Note: this method is discouraged as it takes a longer response time. However, it is still an available option

General Response time: 14 working days.
For urgent matters please call the hotline & also contact me (call/sms)